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Effective Date: 06/18/2024

Konvas AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, application, and any related services (collectively, the "Services").

1. Information We Collect

Personal Information: When you register for an account, use our Services, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.

Usage Data: We automatically collect information about your interactions with the Services, such as IP address, browser type, operating system, referring URLs, and access times.

Store Data: When you connect your Shopify store to our Services, we may collect data related to your store’s performance, products, customers, and sales.

2. How We Use Your Information

We may use the information we collect to:

• Provide, maintain, and improve our Services.
• Process transactions and send related information, including purchase confirmations and invoices.
• Communicate with you, including responding to your comments, questions, and requests.
• Monitor and analyze usage and trends to improve your experience with the Services.
• Personalize and improve the Services, including providing tailored content and recommendations.
• Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.

3. Sharing Your Information

We may share your information in the following circumstances:

With Your Consent: We may share or disclose your information with your consent.

Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Security of Your Information

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us via the internet.

5. Your Choices

Account Information: You may update or correct your account information at any time by logging into your account or contacting us directly.

Marketing Communications: You can opt-out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6. Children’s Privacy

Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.